Exhibition Manual

This exhibition manual will help you to plan a successful exhibition. Please view the full exhibition manual to ensure smooth logistics during the lead-up to and during the Conference.   

Please note that exhibitors will not be granted entry to set up their display without prior provision of:

  • Current public liability insurance certificate (or indemnity form). 
  • Please extend your public liability to cover your display if necessary.
  • Signed terms and conditions.
  • Onsite contact details.
  • Full payment for your participation.


Please find below the key logistics contacts for the Conference:

CategoryCompanyContact PersonEmail
National Convention Centre Canberra (NCCC)
William Bickerstaffnccc.exhibitor(at)ihg.com 
Exhibition CompanySystem Built Exhibitions (SBX)
Kerry Marshallinfo(at)sbx.biz 
Conference SecretariatASHMMikayla Masonmikayla.mason(at)ashm.org.au
Exhibition Audio VisualEncore Event Technologies
Neil Ambidaneil.ambida(at)encore-anzpac.com

Exhibition Opening Hours 

Note: All booths must be fully staffed, operational and exhibits displayed to delegates during the break periods. Times are subject to change. Please view the online program HERE for the most up-to-date timings.  

Please ensure you always keep valuable items with you; do not leave unattended on your booth. 


Exhibitors are fully responsible for the total management of their exhibition stand. The organiser will not be held responsible for any damages, robberies and losses incurred by exhibitors, and compensation will not be provided for the loss of personal belongings and exhibits.  The National Convention Centre Canberra will not accept responsibility for damages or loss of goods and property left in the venue prior to, during or after the exhibition. All goods belonging to clients must be claimed and removed from the venue on the last day of the exhibition. Adequate insurance coverage of exhibits is recommended.  During the set-up, dismantle and exhibition operation times the area will be open, and we suggest you take care of your goods and that your booth is not left unattended. Please do not ever leave any valuables on your stand. Whilst every precaution is taken, both the National Convention Centre Canberra and ASHM do not accept any responsibility for loss or damage which may occur to persons or property at the exhibition from any cause whatsoever. 

Floor Plan

Please note that the floor plan is subject to change, however, the Conference Organisers will make every effort not to move allocated stands and will advise exhibitors of any significant changes. Please click here to view the floor plan. 


Please ensure you allow enough time for freight to arrive on time. Please check with your freight forwarder to confirm when you need to arrange delivery to be sent. The following is a list of items we suggest you pack into your ‘Exhibition Survival Kit’, because you never know when you might need them! 

  • Scissors
  • Sticky tape and Masking tape (for rebinding, packing cases)
  • Stapler (staples)
  • Power board, extension cord (tagged and tested as per Australian electrical standards)
  • Velcro (hook & loop)
  • Clearly marked delivery labels for all packages sent to the exhibition (include your company name) and return labels for after the conference
  • Pens and permanent markers
  • Writing pads• Mini first-aid kit & mini sewing kit
  • Courier consignment notes for sending goods back to the office
  • Phone and electronics charges

All organisers, contractors and exhibitors and their staff must wear safety vests and fully closed in shoes whilst on the loading dock, service road or in the exhibition hall during the construction, bump in and bump out of events.  


APSAD acknowledges the Traditional Custodians and Owners of the lands and waterways throughout Australia, paying our respects to Elders past, and present.

APSAD recognises the Ngunnawal people as traditional custodians of the ACT and surrounding region. APSAD acknowledges that other people and families also have a traditional connection to the lands of the ACT and region and we respect this connection to country.

Copyright 2022 by ASHM Conference & Events Division | apsadconference(at)ashm.org.au | +61 458 291 166